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| Region /Country | Local Hours (Monday - Friday) | Languages/ Supported | Phone Numbers for Support and Registration | Email for Registration Assistance & General Enquiries |
| North America South America Central America Caribbean |
5am – 5pm PT | English | +1 800 887 2340 | csadmin@ businessobjects.com |
| Australia Malaysia New Zealand Philippines Singapore |
9am to 5pm AEST | English | +61 2 9923 5555 | customerserviceap@ businessobjects.com |
| Belgium | 8am to 4:30pm GMT | English / French / Flemish / German | +32 (2) 713 12 35 (for Crystal Reports) +32 (2) 713 07 79 (All Other Products) |
csemea@ businessobjects.com |
| France | 8am to 4:30pm GMT | French | 00800 4433 2201 or +33 (0) 1 41 25 32 10 |
csemea@ businessobjects.com |
| Germany | 8am to 4:30pm GMT | German | 00800 4433 2201 or +49 (0) 1 80 500 0767 |
csemea@ businessobjects.com |
| Hong-Kong & Macau | 9am - 12am, 1pm - 6pm UTC |
Cantonese / Mandarin / English |
Hong-Kong +852 291 08063, Macau +800 908 43210 | customerservice.greaterchina@ businessobjects.com |
| Italy | 8am to 4:30pm GMT | Italian | 00800 4433 2201 or +39 (0) 2 24 44 22 36 |
csemea@ businessobjects.com |
| Japan | 9am to 5pm JST | Japanese | +81 (0) 3 5447 3920 | customerservice.japan@ businessobjects.com |
| Mainland China | 9am - 12am, 1pm - 6pm UTC |
Mandarin / English | +86 800 990 8009 | customerservice.greaterchina@ businessobjects.com |
| Netherlands | 8am to 4:30pm GMT | Dutch | 00800 4433 2201 or +31 (0) 30 60 21 411 |
csemea@ businessobjects.com |
| South Korea | 9am to 5pm AEST | English / Korean | +61 2 9923 5555 | customerserviceap@ businessobjects.com |
| Spain | 8am to 4:30pm GMT | Spanish | 00800 4433 2201 or +34 (0) 901 512 054 |
csemea@ businessobjects.com |
| Sweden / Nordic Countries | 8am to 4:30pm GMT | Swedish | 00800 4433 2201 or +46 (0) 8 508 962 97 |
csemea@ businessobjects.com |
| Switzerland | 8am to 4:30pm GMT | German / French / English |
+41 (0) 844 810 212 +41 (0) 844 810 211 +41 (0) 844 810 210 |
csemea@ businessobjects.com |
| Taiwan | 9am - 12am, 1pm - 6pm UTC |
Mandarin / English | +886 800 885 598 | customerservice.greaterchina@ businessobjects.com |
| United Kingdom | 8am to 4:30pm GMT | English | +44 (0) 1628 761777 | csemea@ businessobjects.com |
| OTHER European countries not listed | ||||
| 8am to 4:30pm GMT | English | +44 (0) 1628 761777 | csemea@ businessobjects.com |
|
| 8am to 4:30pm GMT | French | +44 (0) 1628 761755 | csemea@ businessobjects.com |
|
| 8am to 4:30pm GMT | Italian | +44 (0) 1628 761763 | csemea@ businessobjects.com |
|
| 8am to 4:30pm GMT | Dutch | +44 (0) 1628 761771 | csemea@ businessobjects.com |
|
| 8am to 4:30pm GMT | Spanish | +44 (0) 1628 761767 | csemea@ businessobjects.com |
|
| 8am to 4:30pm GMT | German | +44 (0) 1628 761759 | csemea@ businessobjects.com |
|
| 8am to 4:30pm GMT | Swedish | +44 (0) 1628 761779 | csemea@ businessobjects.com |
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