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Choose from a range of support programs providing the access, responsiveness, expertise, and resolution that best meet your needs. Regardless of the one you choose, our worldwide team of experienced support engineers is committed to working with you to diagnose and resolve problems quickly and effectively.
Support Programs for Enterprise BI Products
- Extended Support
- Corporate Support
- Elite Support
- Premium Support
Support for Enterprise Performance Management (EPM) Products
- Specialized Support Solutions for BusinessObjects Enterprise Performance Management Products
Support Programs for Crystal® Branded and Xcelsius Products For Developers and Small-Medium Businesses
- Crystal Single Case
- Assist Support
- Software Updates
Add-On Options to Our Support Programs
- Offerings that enable our customers to enhance their level of support without upgrading their support program
